Creating a support system for those in social withdrawal (Rescho, Inc.)Hiroshima for Global Peace

Creating a support system for those in social withdrawal (Rescho, Inc.)

Creating a support system for those in social withdrawal

Rescho, Inc. develops and supplies electronic medical record systems for psychiatric clinics. As a company that has been involved in psychiatric care for about 20 years, Rescho wanted to support people who have difficulty coping with life or are suffering from mental illness, as well as their families, and cooperated with FOOT&WORK, a support provider, to build “Harmony@Home,” a Hiroshima version of a portal site for information on supporting those in social withdrawal. Harmony@Home is a system that allows individuals in social withdrawal and their families to search for consultation services appropriate for their problems and connect with support groups. Rescho, by creating a system to provide support tailored to each individual, will work to prevent withdrawal from becoming prolonged and serious, contributing to people’s mental health.

Resolving the problem of not knowing where to consult

There is a problem of social withdrawal becoming more prolonged and serious because people do not know where to turn to for help. To resolve this problem, efforts have been made to create a search page for consultation services on Harmony@Home. The simple interface and detailed search categories allow people to search according to their individual needs. This reflects the company’s desire to make it easy and stress-free to use and to give people who are struggling a glimpse of a solution or hope that there is someone who will be there for them. Rescho’s goal is to achieve SDG 3 “Good Health and Well-being” by making it easier for people to consult with Rescho through Harmony@Home and to detect and prevent problems before they develop into mental illness.

A picture of the Harmony@Home search page

Eliminating obstacles to solutions with the desire to provide support

Through this interview, I learned that in some cases people in withdrawal have to explain themselves over and over again at various services they visit for consultation, which increases the mental strain they are under. If there are obstacles preventing a solution, people may feel sorry for themselves and become fixated on the past, wondering why they became withdrawn and why things turned out this way. Because Harmony@Home was designed with the intention of supporting people, I believe it can help eliminate these obstacles and resolve problems efficiently. I also hope that Harmony@Home will help more people find the right consultation service for them and to receive the right support for them, so that they can get back to the life they had before their troubles and live more vibrantly than before.